I agree to the Terms & Conditions
Please read carefully before booking your event.
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Teepee Party Rentals (TPR) requires an upfront, 50% deposit at the time of booking. The remaining balance is due at the event day.
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Cancellations must be made 5 days before the scheduled party. Failure to do so will result in a charge of 30% of your chosen package. It may take up to 5 business day for a refund to be done and there will be a processing fee of 2.9% + $0.30 discounted from your total. Exceptions may only be made if cancellation occurs 24 hours prior to event date due to extreme weather.
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To reschedule your event you must send an email to tp@teepeeparty.rentals with a minimum notice of 5 days before your reservation date. Customer requests will be granted provided that the preferred date is available. Rescheduling less than 5 days before your event will result in a $50 charge.
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Events must be rescheduled in the event of extreme weather.
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Delivery, assembly, styling and pickup are included in the price. Once the party is set up to the Customer’s satisfaction, disassembling items could result in a fee incase of damage.
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Teepee Packages rentals are for 24 hours (unless an alternative rental period is negotiated at time of booking)
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TPR and Customer will agree on a time for both delivery and pick up. If the Customer fails to be present at the stipulated times, a late fee of $75 will be charged to the credit card on file. TPR will not enter a home unless the homeowner is present.
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All prices are subject to change; however, prices quoted at time of booking will always be honored.
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Strictly NO PETS are permitted on TPR property. If animals are sighted on our equipment or pet hair is found on bedding, a $50 cleaning fee will be applied.
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It is the responsibility of the Customer to take care of TPR property and to supervise children around the rental materials. TPR will not be responsible for any injuries or physical damages due to equipment rentals. TPR will not be responsible for any injury, illness, death, loss (for example loss of enjoyment), damage, expense, cost or other sum or claim of any description whatsoever which results from any of the following: i) The fault of the person(s) affected or any member(s) of his/her party or; ii) The fault of a third party not connected with the provision of your placement which we could not have predicted or avoided, or; iii) An event or circumstance which Teepee Party Rentals or the supplier of the service(s) in question could not have predicted or avoided, even after taking all reasonable care.
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TPR asks that no craft supplies, makeup, nail polish, food or drinks be inside or around the tents at any time. If there are stains found on the tents, a $50 cleaning fee will be charged. If the stains cannot be removed, you will be charged $75 for each tent and/or sheet set that has to be replaced. Replacement charges for other damaged items may also apply. Customers will be emailed and/or called regarding any damages.
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All parties must be held in smoke-free environments. TPR reserves the right to forfeit your booking without refund if staff finds your property to contain cigarette smoke odor.
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TPR reserves the right to forfeit your booking upon arrival to your property if we feel our equipment could be compromised or damaged due to unhygienic conditions. No refund will be given.
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TPR requires that the designated tent areas be cleared of furniture. TPR representatives are prohibited from moving furniture. TPR requires that floors be clean before our arrival.
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Teepee Party rentals reserves the right to decline our service to any location outside Long Island City.
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Where applicable, TPR staff members will park as close to your setup area as possible, this often being in your driveway. Team members will always take due care when operating a vehicle on your property, however, the Customer must also ensure pets and children are always accounted for during the arrival time of our staff.
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TSPC will not be liable for any claim of personal injury, death, loss or damage to the property however caused, unless it is proved that such injury was caused by faulty material, workmanship or negligence on the part of TPR.
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TPR decision is final in all matters relating to these Terms & Conditions.